How big companies treat us – BT
May 12th, 2008Got my telephone bill from BT. It’s £12.75, but it should be £11.75, because I pay Sky Talk for my telephone calls, but I still have to pay the BT line rental, because Sky does not own any telephone lines.
The extra pound was the BT Answer 1571 charge, which is applied ‘if you don’t make more than 2 calls with BT per month.’
No further comment necessary.